Meet Parsel, your new shipping app

Parsel was designed specifically to support and scale SMBs shipping capabilities. Unlike traditional shipping solutions that require manual drop offs and limit options to major carriers, Parsel provides access to on-demand collection and a growing list of national, local and emerging carriers. You get the most competitive rates, 24/7 support from real humans, an intuitive platform for tracking and the ability to never step foot in a post office again.

Parsel's ability to offer lower shipping costs stems from our strategic partnerships with a broad spectrum of carriers and leveraging Saltbox's logistics expertise and infrastructure. By negotiating rates collectively on behalf of our SMB customers and providing access to emerging carriers with competitive pricing, Parsel can pass on significant savings to users.

In the event of a problem, our team works directly with the carriers on your behalf to resolve the issue promptly and efficiently. Our goal is to minimise disruptions and ensure your operations run smoothly, keeping you informed every step of the way.

Parsel integrates directly with Shopify meaning that updates are automatically carried across to your account. Once you’ve delivered something once, Parsel saves your information ready to use instantly the next time the product is bought. Of course, you can always enter details manually and still track them through Parsel.

We assess carriers based on their delivery performance, customer service quality, and ability to provide competitive rates. Additionally, we continuously monitor their service levels to ensure they meet the high standards our customers expect.

Parsel adheres to shipping regulations and carrier guidelines, which means certain items may be restricted or prohibited. These typically include hazardous materials, illegal substances, perishable foods without proper packaging, live animals, and certain high-value items. We provide a comprehensive list of such goods on our platform and offer guidance to ensure your shipments comply with all legal and safety standards.